Employee ROE help Correction help

Describe the fact that is wrong—not just “my ROE is wrong.”

The employer issues the amended ROE. A precise request supported by your records is easier to investigate.

Check the important details

Your legal name and Social Insurance Number
First day worked, last day paid and final pay-period end
The reason for issuing the ROE
Total insurable hours and the pay-period earnings
Vacation pay, severance, holiday pay and other separation payments

Build a clear correction request

1Identify the employer and the employment period.
2Name the field or fact that appears wrong.
3State what you believe is correct and why.
4Refer to a pay stub or record without emailing your SIN.
5Ask the employer to confirm when the amendment is filed.

Local request builder

Describe the requested correction precisely.

Nothing is sent. Copy, print or download the text, then choose how to send it yourself.

Your nameEmployer or payroll contactBlock or information to reviewWhat the ROE showsWhat it should showRecord supporting the request

Do not enter a SIN, banking information or diagnosis.

Preview

Subject: Request to correct my Record of Employment

Hello payroll team,

I’m requesting a review of the following information on my Record of Employment: [block or information].

The ROE shows: [what the ROE shows]
I believe the correct information is: [what it should show]
Supporting record: [supporting record, without attaching a SIN]

Please review this information and confirm whether an amended ROE will be issued. I am not sending my SIN or identity documents by email.

Thank you,
[your name]

Cannot get the correction?

Keep your written request and supporting records, then contact Service Canada for the official process.

Official EI contact information Continue an EI application

Preparing the page…

Subject: Request to correct my Record of Employment Hello payroll team, I’m requesting a review of the following information on my Record of Employment: [block or information]. The ROE shows: [what the ROE shows] I believe the correct information is: [what it should show] Supporting record: [supporting record, without attaching a SIN] Please review this information and confirm whether an amended ROE will be issued. I am not sending my SIN or identity documents by email. Thank you, [your name]