Ask in writing—and do not delay your EI application.

A clear written request creates a useful record. It does not require you to send a SIN or payroll details by ordinary email.

Apply for EI officially

Service Canada says to apply as soon as possible.Waiting more than four weeks after your last day of work may cause you to lose benefits.

Local timeline

Turn the facts you know into next steps.

The conditional result is not an official decision. When a required fact is missing, no deadline is invented.

First day of the interruption of earningsUnder the ordinary seven-day rule, this is the last day for which the employee was paid.Filing method, if knownDate of your written request, if sent

Actions now

Apply for Employment Insurance without waiting for the ROE.
Check My Service Canada Account and request the ROE in writing.
Keep the date and a copy of the request.

Local request builder

Ask for the ROE clearly and in writing.

Nothing is sent. Copy, print or download the text, then choose how to send it yourself.

Your nameEmployer or payroll contactLast day worked

Do not enter a SIN, banking information or diagnosis.

Preview

Subject: Request for my Record of Employment

Hello payroll team,

I’m asking that my Record of Employment be issued electronically for my employment ending [last day worked]. Please confirm when it has been submitted to Service Canada, or let me know if you need information from me.

I checked My Service Canada Account. I am not sending my SIN by email.

Thank you,
[your name]

If the ROE still is not issued

Keep the date and copy of your request, check My Service Canada Account again, and contact Service Canada’s Employment Insurance line for the official next step.

Official EI contact information EI application checklist

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