Use the official account
Sign in through the official My Service Canada Account page and open the Employment Insurance ROE service.
Check the facts
Match the employer and employment dates. If the record is absent, confirm whether the employer filed electronically or gave you a paper original.
Example
use the official Canada.ca sign-in page, not a link sent by an unknown message.
Boundary or exception
roe.help cannot see your account, retrieve an ROE or accept government credentials.
Source state
Sources and dependent product claims reviewed July 30, 2026. First-party Canadian-French editorial review is complete. Accountable payroll-domain sign-off remains required before any certification claim; independent linguistic validation remains recommended.